Redam jewelry is crafted for daily wear, suitable for any occasion.

While it doesn’t require special upkeep, gentle handling and cleaning will help maintain its beauty. As a precious item, it’s important to treat it with care.

Both silver and gold jewelry can lose their luster over time with regular use.

Oxidation, a natural process that causes darkening, is common in silver or gold alloy pieces, but this can be easily reversed with professional cleaning if it’s advanced. 

We advise against DIY cleaning, especially for pieces with diamonds, precious stones, enamel, or leather details. For repairs or restoring finishes like rhodium plating, seek professional assistance. Jewelry stones are delicate and can break or become damaged from impacts or temperature changes.

To maintain the shine of your Redam jewelry, store it in a dry, clean location, away from heat sources.

The ideal way to seek assistance is to contact Redam customer support.

Unless otherwise specified, customer service is available online.

For any inquiries, feel free to reach out to our Customer Service team by filling out the contact form.

Silver jewelry, when worn regularly with care, generally requires minimal maintenance, especially when cleaned gently and stored correctly.

However, external factors like humidity, temperature, pollution, cosmetics, and sweat can dull its shine and affect its surface finish.

Tarnishing, or oxidation, is a natural process that causes silver to lose its luster and darken. 

This can vary in speed and severity depending on various factors.

To minimize tarnishing, avoid exposing silver jewelry to detergents, perfumes, lotions, or water, especially chlorinated pool water or sulfur springs.

It’s also recommended to wipe the jewelry gently with a soft cloth, taking extra care around finishes and gemstones.

Mercury exposure, such as from a broken thermometer, is one of the most serious types of damage to jewelry, often leading to irreversible effects.

Mercury forms an amalgam with gold, making repairs difficult or impossible.

The first step is to remove the mercury, but this requires a high-temperature process that is highly toxic due to the dangerous mercury vapors.

 After the treatment, the surface of the jewelry becomes porous, and restoring it to its original state is unlikely.

Additionally, the color of the alloy may change, as mercury is difficult to fully remove.

Sandblasting, like rhodium plating, is a surface treatment that changes over time with wear.

Sandblasting creates a textured finish with visible peaks and valleys that you can feel.

As you wear the jewelry, these peaks and valleys gradually smooth out, making the surface appear shinier.

Despite this natural change, a sandblasted finish can easily be restored.

To ensure the longevity of fabric cords and bracelets, try to limit their exposure to water, spa water, soaps, cosmetics, perfumes, chlorine, and detergents, as these can fade the color or weaken the fabric.

Additionally, avoid putting undue stress on the fabric, such as by stretching it or attaching charms that the bracelet wasn’t designed to hold, as this may cause it to break.

It’s normal for white gold jewelry to develop a yellowish tint over time, a natural characteristic of white gold alloys.

External factors can accelerate this process, but it remains a surface issue that can be addressed with periodic cleaning using the right products.

If your jewelry is rhodium-plated, the yellowing may be due to the loss of the shiny, cold appearance from the rhodium plating, revealing the warmer color of the underlying white gold.

Fortunately, rhodium plating can be easily reapplied to restore its appearance.

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